Cancellation, Rescheduling & Payment Policy
Our goal is to provide every athlete with consistent, high-quality training while maintaining a reliable schedule for all clients. To ensure fairness and respect everyone's time, the following policies apply to all private coaching sessions and training packages.
How does payment/refund work?
All training packages must be paid in full before sessions are scheduled or confirmed. Purchased packages are non-refundable once training has begun. We recommend utilizing the trial lesson before fully committing to a package.
what is the cancellation or reschedule policy?
A minimum of 24 hours' notice is required to cancel a scheduled session. Late cancellations and no-shows result in forfeiture of the session. Rescheduling is permitted with at least 24 hours' notice, subject to coach availability. Failure to attend a scheduled session without prior notice will result in the forfeiture of that session.
How often should athletes train?
For athletes looking to maximize their development, I recommend scheduling two training sessions on consecutive days or with one rest day in between, rather than spreading sessions too far apart (such as Monday and Friday).
Consistent training helps athletes reinforce technical skills, build confidence, and maintain momentum between sessions. Combining structured private training with individual practice between sessions can help maximize progress and long-term development.
What is the typical package timeline?
2-4 weeks 4 sessions (4 hours)
4-6 weeks 8 sessions (8 hours)
6-8 weeks 12 sessions +complimentary session.
(13 hours)
WEATHER CONDITIONS?
If weather conditions, extreme temperatures, field closures, or unsafe playing conditions prevent training from taking place, the session will be canceled or rescheduled. Sessions canceled due to weather or unsafe conditions will not count against the client's package and will be rescheduled at no additional cost.
Coach cancellation?
In the event the coach needs to cancel a session due to illness, emergency, or unforeseen circumstances, the client will be offered a rescheduled session at no additional cost.
What should athletes bring?
Athletes should bring their own cleats, comfortable training gear and sufficient water/fluid for the duration of each session. 1V1 Elite provides soccer balls and other training equipment.
Policy acknowledgement
By purchasing a training package or booking a private coaching session, clients acknowledge that they have read, understood, and agreed to the policies outlined above. Thank you for your cooperation, understanding, and commitment to the development of your athlete. I appreciate the opportunity to be part of their soccer journey!